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We provide you with several contact methods to answer all your questions, whether you are a visitor or a customer.
If you encounter a problem with a product or on the platform, our support is available to you in three different ways.
For fast and effective assistance, be as specific as possible by following this structure:
- Business name
- Contact name
- Problem title (example: “File import error”)
- Detailed explanation (What happened? At what stage? What impact?)
- Screenshot (if possible, to better understand the context)
The clearer your request is, the more quickly we can help you!
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If you want to know more about our solutions or get information, our team is available to help.
Directly on the chat bubble at the bottom right (Attention the chat is registered and is not an AI).
Dataleon combines artificial intelligence and regulatory compliance to offer banks and fintechs a reliable, fast and easy to integrate KYC/KYB verification solution for banks and fintechs.
Artificial intelligence and machine learning for maximum precision.
APIs ready to use, compatible with your existing systems.
Compliance with KYC, KYB, AML and GDPR regulations.
Personalized support and support.
Dataleon can help you bring your images and documents to life with ease.
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